For Faculty
To provide the redressal on the grievances in the following areas:
Complaint made by an aggrieved Faculty/Staff Member(s) in respect of the following service related matters namely:
(i) withholding of, or refusal to return, any document in the form of certificates of degree,
(ii) diploma, experience certificate, relieving order or any other award or other document deposited for the purpose of seeking appointment in the institution;
(iii) matters related to salaries/wages and/or benefits or any other allowances or dues etc. during services or retirement/resignation, as the case may be;
(iv) termination without giving any reason or notice or memorandum,
(v) non-payment of gratuity amount as per prevailing Govt. rules in force on resignation/ retirement; and
(vi) any other liability which is directly connected with their service and causing financial loss or any harm or trauma.
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For Student
To provide the redressal on the grievances in the following areas:
(i) Complaints of alleged discrimination by students from Scheduled Caste, Scheduled Tribes, OBC, women, minority or disabled categories;
(ii) On provision of student amenities.
(iii) Quality of education.
(iv) Internal evaluation practices;
(v) Admission Process
(vi) Harassment and victimization of students including sexual harassment; and
(vii) Refund of fees on withdrawal of admissions as per AICTE instructions from time to time.
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